Introduction and Commitment

At HublyStreamwise, we understand that financial modeling education involves handling sensitive personal and professional information. This privacy policy explains exactly how we collect, use, protect, and manage your data when you interact with our educational platform and services.

We're committed to transparency about our data practices. As a financial education provider operating in South Korea, we comply with both local data protection regulations and international best practices to ensure your information remains secure and private.

Information We Collect

Personal Information

When you enroll in our financial modeling programs or contact us for information, we collect:

• Your full name and professional title
• Email address and phone number for course communications
• Company name and industry sector for relevant case studies
• Educational background and current skill level to customize your learning path
• Billing information for course enrollment (processed securely through encrypted payment systems)

Learning Data

To provide effective financial modeling education, we track your progress through our platform:

• Course completion rates and module progress
• Assignment submissions and project work
• Quiz results and assessment scores
• Time spent on different learning materials
• Questions asked during live sessions or through our support system

Technical Information

Our platform automatically collects certain technical data to ensure smooth operation and security:

• IP address and general location information
• Browser type and device information
• Login timestamps and session duration
• Pages visited and navigation patterns within our educational platform

How We Use Your Information

Every piece of information we collect serves a specific purpose in delivering high-quality financial modeling education:

Educational Services

• Providing access to course materials and tracking your progress through our curriculum
• Personalizing learning recommendations based on your industry and skill level
• Facilitating instructor feedback on your financial modeling projects
• Issuing certificates of completion and maintaining educational records

Communication and Support

• Sending course updates, schedule changes, and important announcements
• Responding to your questions about financial modeling concepts or technical platform issues
• Providing pre-enrollment guidance to help you choose appropriate courses
• Following up on your learning experience to gather feedback for program improvement

Platform Security and Improvement

• Monitoring for suspicious activity to protect your account and course materials
• Analyzing learning patterns to improve our curriculum and teaching methods
• Ensuring technical compatibility across different devices and browsers

Your Privacy Rights

As our student, you have comprehensive rights regarding your personal information. We've made exercising these rights straightforward and responsive:

How to Exercise Your Rights

To make any privacy-related requests, simply email us at [email protected] with "Privacy Request" in the subject line. Include your full name and the specific action you'd like us to take. We respond to all privacy requests within 5 business days and complete most requests within 2 weeks.

Data Security and Protection

Financial education often involves discussing sensitive business scenarios and personal career goals. We've implemented comprehensive security measures to protect this information:

Technical Safeguards

• All data transmission uses TLS 1.3 encryption to prevent interception
• Student information is stored in encrypted databases with restricted access controls
• Regular security audits and penetration testing to identify potential vulnerabilities
• Automated backup systems with geographic redundancy to prevent data loss
• Multi-factor authentication required for all administrative access to student data

Organizational Safeguards

• All staff members sign confidentiality agreements and receive privacy training
• Access to student data is limited to employees who need it for educational support
• Regular privacy training updates to keep our team current on best practices
• Incident response procedures in place for any potential data security events

Data Retention and International Transfers

How Long We Keep Your Information

We retain your personal information only as long as necessary for educational and legal purposes:

• Course progress and completion records: Maintained for 7 years to support certificate verification
• Communication history: Kept for 3 years to reference previous educational guidance
• Account information: Deleted within 60 days of account closure unless legal retention is required
• Technical logs: Automatically deleted after 12 months unless needed for security investigations

International Data Handling

While our primary operations are based in South Korea, some of our educational technology partners and cloud infrastructure providers operate internationally. When your data is processed outside South Korea:

• We ensure all international partners meet or exceed South Korean data protection standards
• Data transfer agreements include specific privacy protection clauses
• Student information remains subject to our privacy commitments regardless of processing location
• We maintain an updated list of international service providers available upon request

Cookies and Website Analytics

Our educational platform uses cookies and similar technologies to enhance your learning experience and understand how our courses can be improved:

Essential Cookies

• Login session management to keep you signed in as you navigate between course modules
• Progress tracking to remember where you left off in each lesson
• Security tokens to prevent unauthorized access to your account
• Language and accessibility preferences you've selected for the platform

Analytics and Improvement Cookies

With your consent, we use analytics tools to understand how students interact with our course materials. This helps us identify which topics need clearer explanations or additional examples. You can opt out of analytics tracking through your account preferences without affecting your access to course content.

Third-Party Services and Integrations

To provide comprehensive financial modeling education, we work with carefully selected service providers who support specific aspects of our educational platform:

Educational Technology Partners

• Video hosting services for recorded lectures and demonstrations
• Assignment submission and feedback systems
• Live webinar and virtual classroom platforms
• Email communication services for course updates and support

Payment and Security Services

• Secure payment processors that handle course enrollment transactions
• Identity verification services to ensure account security
• Cloud infrastructure providers for reliable platform hosting

All third-party partners are contractually required to protect your information according to our privacy standards. They can only use your data for the specific educational services they provide and cannot share it with other parties.

Changes to This Privacy Policy

As our financial modeling programs evolve and data protection regulations develop, we may update this privacy policy. Here's how we handle changes:

• We'll email all current students about significant policy changes at least 30 days before they take effect
• Minor clarifications or updates will be posted on our website with the revision date clearly marked
• If changes affect how we handle your existing data, we'll seek your explicit consent before implementing them
• You can always request clarification about any policy changes and how they might affect your information